24/7 Support Bank-Level Security
EN March 15, 2025

Help Center

Withdrawal Process Guide

01

Withdrawal OTP

Verify your withdrawal request with a secure one-time password.

02

Tax Verification

Complete tax compliance verification for your withdrawal.

03

ID Verification

Submit government-issued ID for security verification.

04

Final Verification

Complete the final security check to process your withdrawal.

Frequently Asked Questions

Why do I need to complete all verification steps?

Our multi-step verification process ensures maximum security for your funds and complies with international financial regulations.

How long does the verification process take?

Each verification step is typically processed within 24 hours. The entire process can be completed within 2-3 business days.

What documents are required for ID verification?

We accept valid passport, driver's license, or national ID card. Documents must be clear, current, and unedited.

How do I receive my withdrawal OTP?

The OTP is sent to your registered email address or phone number for enhanced security.